Grow With Us

People are at the heart of everything we do and so we believe that these connections must start from within. That is why working at Rakuten Trade will give you unique insights into how a Fintech firm operates. We believe in empowering our team members to think change and initiate change with the aim to create the new norm.

Available Positions

Senior Executive, Data Marketing

APPLY HERE

Job Purpose

The incumbent is responsible in data mining and data analysis to discover insights that helps company identify areas of improvement and seize new opportunities in terms of acquisition and trading. Also, this role will assist in creating educational content around digital trading and support marketing activities such as hosting educational webinars, and campaigns.

    Duties and Responsibilities

      

    Marketing Intelligence

      

    • Perform daily reporting based on available data. i.e. daily business report (account opening, flash reports, revenue reports etc.), daily trading report and ad-hoc reports
    • Liaise with BA team to ensure SQL data extraction is accurate.
    • Liaise with IT team to monitor the progress of business requirements requested by marketing team and customer service team.
    • Execute UAT check before implementation of new business requirement
    • Prepare database for communication
    • Prepare post communication reports to track effectiveness
    • Analyze data and discover insightful information on the customer, such as trend and performance for planning of any future promotion or campaigns.  
        

      

    Education

    • Identify customers’ needs and gaps in our educational content and recommend new topics
    • Write clear marketing copy to educate and promote digital trading
    • Use SEO, videos, webpages, webinars, social media, EDMs, etc to share content.
    • Upload new content to our communication platforms. Update content as needed
    • Coordinate with creative to illustrate articles and ensure brand consistency
      Qualifications
        

        

      • Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Marketing/ Economics/ Communication/ Business or equivalent.
      • At least 2-3 year(s) of working experience in the related field is required for this position.
      • Strong data analytics and written communication skill.
      • Strong understanding of current marketing and event concepts, strategy and best practice.
      • Strong knowledge in PowerPoint, Excel and SQL is a must.
      • A team player, digital savvy, creative and out-going personality.
      Special Requirements

          

          

        • Experience in ecommerce, email marketing, and social media
          Operation Executive

          APPLY HERE

          Job Purpose

          This job requires candidate to assist on several unit’s day to day operation matters. This includes process of account opening, settlement and cash management and corporate actions exercise. Candidate will be accommodating other units on foreign market trades process as well.


          The candidate is expected to perform and attend daily tasks until its completion within the timeline and to ensure accuracy of each tasks perform meets expectations.

            Duties and Responsibilities
              

              

              

            • Process and ensure all account opening application received are processed and attended on the same day.

              

              

            • Perform data entry for account opening.

              

              

              

            • Perform checking of account opening details against supporting documents provided.

              

              

              

              

            • Escalate incomplete account opening request to Customer Service department to follow up.

              

            • Experienced and able to process various corporate actions entitlements.

              

              

            • Experienced and able to attend daily shares trades settlement matter.

              

              

              

            • Perform daily reconciliation of pre matching settlement for trades.

              

              

            • Able to process and attend customers’ cash and shares withdrawal requests.
              

              

              

            • Perform any tasks assigned by superior as at when required.
              Qualifications

                

                

                

                

              • Fresh graduate/Postgraduate Diploma/Diploma in Banking & Finance or equivalent. 
                

                

                

                

                

              • At least 1 - 2 years working experience in account opening for stock broking or equivalent within financial institutions. Fresh graduates are encouraged to apply.

                

                

                

                

                

              • Strong knowledge in Excel and PowerPoint is a must.

                

                

                

                

                

                

              • A team player and able to communicate with people at all levels.
                

                

                

                

                

                

                

              • Strong background with developing SQL scripts

                

                

                

                

                

                

                

                

              • Willing to work long hours to process account opening applications during high volume.

                

                

                

                

                

                

                

                

                

              • Able to work independently with minimal supervision.
              Special Requirements
                

                

                

                

                

              • Candidates are required to work on night shift and to observe the working hours: Mondays – Fridays 9pm – 6am
                

                

                

                

                

                

              • Workplace    :  Work from Home
                

                

                

                

                

                

                

              • Observe Public Holidays in United States.
                  Database Administrator

                  APPLY HERE

                  Job Purpose

                  The incumbent will work directly with IT management team, leading development unit/modules, analyses the business requirements, translate into development tasks, plan out delivery timeline and the required resources. 


                  Database Administrator will also support the ongoing production system, identify the root cause and provide solution.  

                    Duties and Responsibilities
                      

                      

                    • Day-to-day management and administration of existing production and non-production database environments; production support, and management of associated system components.
                      

                      

                    • Perform database design, modification, development, security, backup, tuning, optimizing, scaling and maintenance activities all server instances and databases.
                      

                      

                      

                    • Analyze and resolve application performance issues in coordination with customers and other technical administrators/leads.
                      

                      

                      

                      

                    • Develop, plan and establish database performance baselines. Monitor performance trends to identify and correct problems.
                      
                    • Ensuring integration of SOW requirements and project plans between major project activities.
                      

                      

                    • Document processes, procedures and ensure compliance with the organisation and partner database standards, practices and methodologies
                      

                      

                      

                    • Ensure database high-availability as a component of the larger BC/DR plan
                      

                      

                    • Design, implement and support database backup, recovery systems, database migration and archiving systems and procedures.
                      

                      

                    • Implements database security infrastructure and manages user access accounts.
                      

                      

                      

                    • Plans, installs and tests software upgrades and patches.
                      

                      

                      

                    • Write and optimize tSQL – queries, views, stored procedures and functions
                      

                      

                      

                    • Build and support SSIS jobs for process and data flow automation
                      

                      

                      

                    • Support and continue to build out the corporate data warehouse

                      

                      

                    • Support and continue to develop business intelligence capabilities: SQL Reporting Services and Crystal reports
                      Qualifications
                        

                        

                        

                        

                      • In-depth experience in more than one database stack. Predominately, SQL Server, Oracle and PostgreSQL.
                        

                        

                        

                        

                      • Knowledge of UNIX/Linux/Windows operating system internals including familiarity with shell scripting.
                        

                        

                        

                        

                        

                      • Knowledge of database Backup/Recovery techniques including database clustering techniques
                        

                        

                        

                        

                        

                        

                      • Experience in financial sector and a degree in BS/BA is required. 8+ years experience and supporting enterprise database applications, specifically all recent versions of MS SQL Server
                        

                        

                        

                        

                        

                        

                        

                      • Strong background with developing SQL scripts
                        

                        

                        

                        

                        

                        

                        

                        

                      • Expert-level knowledge of supporting databases in a large decentralized financial services organization
                        

                        

                        

                        

                        

                        

                        

                        

                        

                      • Experience with high volume and/or ecommerce online platforms preferred