FAQs
You can view your points that will be expiring via the iSpeed.my app and web. The system will show earliest expiry date first.
Just login to your dashboard. Available RT Points will be listed beside your name (on the header).
You automatically start earning RT Points when you trade with Rakuten Trade.
- Brokerage-based earning: RM1 / USD1 / HKD2 in brokerage = 1 RT Point.
- Campaigns & activities: On an ad hoc basis, RT Points may be awarded for participating in eligible campaigns or engagements. Follow our official Rakuten Trade social media channels for updates.
For more info, please refer here
RT points can only be used to offset brokerage for trading in Ringgit Malaysia only. If you wish to utilize your RT Points on US market trades (in MYR settlement), kindly perform the trade one day before the expiry date to avoid expiration of points as the processing of requests are done after market close.
All RT points will expire at 11:59pm (GMT +8)
Yes for successful transactions regardless of the settlement currency chosen.
Yes you can, including your balance RT Points available, unique referral link / code, view your RT point transaction history as well as are able to convert available points into airasia points , BonusLink Points or Boost Stars.
Earn RT points and use them to offset your brokerage fees. Remember to opt in by ticking the box at the bottom of the order pad to use RT points to offset brokerage when you place a BUY or SELL order. This is subject to a successfully matched order and available RT Point balance.
Check out this Tip Sheet.
Yes! Our referral program, RakuFriends, lets you invite friends to join Rakuten Trade using your unique referral link or code.
- Share via WhatsApp, Facebook, email, or other channels.
- Earn rewards when your friends join, activate their accounts, and start trading.
- Rewards may vary from time to time, so check our website or social media channels for the latest updates.
Learn more and join the referral program here
Yes so long as the RT points are from Category 1 and not Category 2. Please convert your RT Points to lifestyle rewards first before you opt in for a brokerage rebate. Once you’ve opted in, and your trade is matched, it can’t be reversed.
Yes. RT Points fall into two categories, each with a different expiry and redemption method:
Category 1: 1-year expiry
- Earn points by participating in eligible campaigns or activities hosted by Rakuten Trade (we’ll notify you which qualify).
- Redeem points for lifestyle rewards like airasia rewards, BonusLink, Boost, or to offset brokerage fees.
- Points expire after 1 year.
Category 2: 1-month expiry
- Earn 1 RT Point for every RM1 / USD1 / HKD2 spent on brokerage.
- Points can only be used to offset brokerage fees.
- First-in, first-out redemption: the oldest points are used first.
- Points expire after 1 month.
Conversion is simple and can be made completely online. Redemption can be done so long as you have Rakuten Trade (RT) Points to be converted.
All you need to do is register your membership information of the respective loyalty partners on your Rakuten Trade Point page.
• Step 1: Click RT Points on your dashboard to identify the total RT points you have earned
• Step 2: Click Redeem Now
• Step 3: Insert number of RT Points you would like to convert based on the affiliate brand. i.e: 500 airasia BIG Points, 500 BonusLink Points or 500 Boost Stars
Rewards partner membership information required:
• airasia rewards: airasia member ID (10 digits)
• BonusLink: BonusLink Membership (16 digits)
• Boost: Boost Membership (your mobile number)
Your RT Points will be reflected in your account before next trading day.
The maximum brokerage fees that can be offset using RT Points is RM 100 per transaction.
