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Email Us for Assistance
Just so you are informed, we are experiencing a higher than normal call volume. Waiting time is now about 1.5 hrs. We strongly recommend dropping an email to us instead. Rest assured that all emails will be answered.
Change in Account Opening Processing (4 business days)
We are so happy you're thinking of signing up with us.
Before proceeding, be advised that due to the high volume of account opening requests, new and resubmitted account activations will now take up to 4 business days to be processed. Thank you.
Cash Transfers Will Take At Least 3 hours
If you intend to make a cash deposit into your trading account, please be advised that the fundswon’t be reflected immediately. The funds must be sighted in our account prior to it being reflected in your account.
It also should come from a bank account that has been registered with us at time of account opening. As such, it will take a minimum of 3 hours post making the FPX transfer.
Please double check before making any fund transfers to avoid delays.