Client Experience Specialist

This is role is responsible for continuous improving trading experience, features and functionalities on client facing platforms and to collaborate with internal stakeholders on delivering seamless customer experience.

Trading Platform Product Specialist

The incumbent is responsible to boost active trader growth by leveraging customer insights, driving product innovation, and improving the trading experience. This role involves identifying unmet trader needs, outlining product requirements, analyzing competitors, and collaborating with Information Technology, Operations, and Business teams to enhance Rakuten Trade's trading platform.