Dear clients, our Rakuten Trade trading platform will be undergoing enhancement for the next 2 weeks. As such, you may experience intermittent connection issues during peak periods.
We deeply regret this but rest assured we are working hard to ensure a much smoother experience with our platform. Your patience and support is indeed very much appreciated. If you should experience these issues, do WA or FB message us immediately (We are trying not to tie up the phone and email lines… just in case).
Thank you (ありがとうございました)