FAQs
You can view your points that will be expiring via the iSpeed.my app and web. The system will show earliest expiry date first.
Just login to your dashboard. Available RT Points will be listed beside your name (on the header).
You automatically start earning points when you successfully open an account with us and through the following:
- 1st Cash Deposit: 1,000 RT Points
- Share Transfer In: 1,000 RT Points / Share
- Brokerage: RM2 Brokerage = 1 RT Point
- Friends Referral: 1,000 RT Points / account activated.
On an ad hoc basis, RT points will be awarded for different engagements with us.
Please refer here for more info
RT points can only be used to offset brokerage for trading in Ringgit Malaysia only. If you wish to utilize your RT Points on US market trades (in MYR settlement), kindly perform the trade one day before the expiry date to avoid expiration of points as the processing of requests are done after market close.
All RT points will expire at 11:59pm (GMT +8)
Yes for successful transactions regardless of the settlement currency chosen.
Yes you can, including your balance RT Points available, unique referral link / code, view your RT point transaction history as well as are able to convert available points into airasia points , BonusLink Points or Boost Stars.
Earn RT points and use them to offset your brokerage fees. Remember to opt in by ticking the box at the bottom of the order pad to use RT points to offset brokerage when you place a BUY or SELL order. This is subject to a successfully matched order and available RT Point balance.
Check out this Tip Sheet.
Yes, we do and it’s called The RakuFriends Program.
You can invite your friends to join Rakuten Trade via email or by sharing via your social media network. All you need to do is share the referral link / code which can be found on your dashboard via Whatsapp, Facebook, tweet, etc! When your friends use the unique referral link / code in their account opening form (page 1) and you both will receive 1,000 RT Points upon account approval.
Yes so long as the RT points are from Category 1 and not Category 2. Please convert your RT Points to lifestyle rewards first before you opt in for a brokerage rebate. Once you’ve opted in, and your trade is matched, it can’t be reversed.
There are 2 categories that you can earn RT point for and for each category, it will have a different redemption matrix and expiry.
Category 1: (1 year expiry)
- Activate Foreign Account: 1,288 RT Points
- Friends Referral: 5,000 RT Points / account activated.
- Participating in various activities hosted by RT (we will inform you in advance which activities are entitled to bonus RT Points)
These RT Points earned can be converted into lifestyle rewards – airasia rewards, BonusLink, Boost and / or to offset brokerage fees.
Category 2: (1 month expiry)
- 1st Cash Deposit: 1,000 RT Points
- Share Transfer In: RM10 Share Value = 1 RT Point
- Brokerage: RM1 Brokerage = 1 RT Point
These RT Points can only be used to offset brokerage fees.
Points redemption will be based on a first in first out basis (which means we will deduct the oldest earned RT points first).
Conversion is simple and can be made completely online. Redemption can be done so long as you have Rakuten Trade (RT) Points to be converted.
All you need to do is register your membership information of the respective loyalty partners on your Rakuten Trade Point page.
• Step 1: Click RT Points on your dashboard to identify the total RT points you have earned
• Step 2: Click Redeem Now
• Step 3: Insert number of RT Points you would like to convert based on the affiliate brand. i.e: 500 airasia BIG Points, 500 BonusLink Points or 500 Boost Stars
Rewards partner membership information required:
• airasia rewards: airasia member ID (10 digits)
• BonusLink: BonusLink Membership (16 digits)
• Boost: Boost Membership (your mobile number)
Your RT Points will be reflected in your account before next trading day.
The maximum brokerage fees that can be offset using RT Points is RM 100 per transaction.
