All earned RT points before 4 June will be placed into Category 1 and will now have an expiry of 12 months. RT Points expiring in less than 12 months will remain status quo.

An email will be sent to your inbox registered with us a month prior to your points expired. Alternatively, you can contact our Customer Service at +603 2110 7110 or email us at customerservice@rakutentrade.my

You can view your points that will be expiring via the iSpeed.my app and web. The system will show earliest expiry date first.  

You can contact our Customer Service via email us at customerservice@rakutentrade.my or chat with us here

Just login to your dashboard. Available RT Points will be listed beside your name (on the header).

You automatically start earning points when you successfully open an account with us and through the following:

 

  • 1st Cash Deposit: 1,000 RT Points
  • Share Transfer In: 1,000 RT Points / Share
  • Brokerage: RM2 Brokerage = 1 RT Point
  • Friends Referral: 1,000 RT Points / account activated.

 

On an ad hoc basis, RT points will be awarded for different engagements with us. Please refer here for the latest information.

Please refer here for more info

RT points can only be used to offset brokerage for trading in Ringgit Malaysia only.  If you wish to utilize your RT Points on US market trades (in MYR settlement), kindly perform the trade one day before the expiry date to avoid expiration of points as the processing of requests are done after market close. 

All RT points will expire at 11:59pm (GMT +8)

Yes for successful transactions regardless of the settlement currency chosen.

Yes you can, including your balance RT Points available, unique referral link / code, view your RT point transaction history as well as are able to convert available points into airasia points , BonusLink Points or Boost Stars. 

Trading on the equity market has never been more rewarding. For the first time in Malaysia, Rakuten Trade has brought 3 affiliate partners together under 1 rewards eco system to offer you more to complement your lifestyle needs.

The Rakuten Trade Loyalty program is FREE and is where members earn points from trading activities, introducing members by referral link / code, share transfer, and / or by participating in our marketing campaigns.

Members can then convert these earned Rakuten Trade (RT) Points into airasia points, BonusLink Points and/or Boost Stars. Earning points is automatic for all Rakuten Trade clients.

Rakuten Trade Points or RT Points are what you earn when you trade or execute any trading exercise via our platform and / or by participating in any of our marketing campaign(s). Check out our Marketplace on our website or via our iSPEED.my app for more information!

 

There are 2 categories that you can earn RT point for and for each category, it will have a different redemption matrix and expiry.

 

Do note that to utilize RT points to offset brokerage, an opt in button on the order pad is required prior to completing the order.

 

Category 1: Earn RT points by

 

  • Making your 1st cash deposit in of more than RM1,000
  • Transferring your shares in
  • Trading (RM1 brokerage = 1 RT Point)

 

These RT Points earned can be converted into lifestyle rewards – airasia rewards, BonusLink, Boost and / or to offset brokerage fees.  

 

Category 2: Earn RT points by

 

  • Successfully referring a friend (1000 RT Points)
  • Participating in various activities hosted by RT (we will inform you in advance which activities are entitled to bonus RT Points)

 

These RT Points can only be used to offset brokerage fees and has a one-month expiry. 

 

Points redemption will be based on a first in first out basis (which means we will deduct the oldest earned RT points first).

Earn RT points and use them to offset your brokerage fees. Remember to opt in by ticking the box at the bottom of the order pad to use RT points to offset brokerage when you place a BUY or SELL order. This is subject to a successfully matched order and available RT Point balance.

 

Check out this Tip Sheet.

Yes, we do and it’s called The RakuFriends Program.

You can invite your friends to join Rakuten Trade via email or by sharing via your social media network. All you need to do is share the referral link / code which can be found on your dashboard via Whatsapp, Facebook, tweet, etc! When your friends use the unique referral link / code in their account opening form (page 1) and you both will receive 1,000 RT Points upon account approval. 

Yes so long as the RT points are from Category 1 and not Category 2. Please convert your RT Points to lifestyle rewards first before you opt in for a brokerage rebate. Once you’ve opted in, and your trade is matched, it can’t be reversed.

There are 2 categories that you can earn RT point for and for each category, it will have a different redemption matrix and expiry.

 

Category 1: (1 year expiry)

  • Activate Foreign Account: 1,288 RT Points
  • Friends Referral: 5,000 RT Points / account activated.
  • Participating in various activities hosted by RT (we will inform you in advance which activities are entitled to bonus RT Points)

 These RT Points earned can be converted into lifestyle rewards – airasia rewards, BonusLink, Boost and / or to offset brokerage fees.  

 

Category 2: (1 month expiry)

  • 1st Cash Deposit: 1,000 RT Points
  • Share Transfer In: RM10 Share Value = 1 RT Point
  • Brokerage: RM1 Brokerage = 1 RT Point

 These RT Points can only be used to offset brokerage fees.  

Points redemption will be based on a first in first out basis (which means we will deduct the oldest earned RT points first).

Yes, you do. 1 RT Point for every RM1 brokerage paid.

Conversion is simple and can be made completely online. Redemption can be done so long as you have Rakuten Trade (RT) Points to be converted.

All you need to do is register your membership information of the respective loyalty partners on your Rakuten Trade Point page.

• Step 1: Click RT Points on your dashboard to identify the total RT points you have earned

• Step 2: Click Redeem Now

• Step 3: Insert number of RT Points you would like to convert based on the affiliate brand. i.e: 500 airasia BIG Points, 500 BonusLink Points or 500 Boost Stars

Rewards partner membership information required: 

• airasia rewards: airasia member ID (10 digits)

• BonusLink: BonusLink Membership (16 digits)

• Boost: Boost Membership (your mobile number)

Check out this Tip Sheet here

1 Rakuten Trade Point = 1 partner’s rewards point.

 

It'll be reflected on your dashboard by the end of the trading day.

You may redeem your Rakuten Trade Points anytime so long as you have earned at least 1 RT point. However, while your converted points will be immediately deducted from your Rakuten Trade account, there may be a delay in seeing the converted RT Points in your respective loyalty account as timing is dependent on the receiving rewards standard operating process. Please check your available balance on the respective rewards brand website / app.

Just login into your dashboard. Available RT points will be listed beside your name (on the header).

Yes, you can transfer /or redeem your points to multiple partners subject to your available balance.

No. It utilizes all available brokerage required for that trade. If you have less than the required amount, the balance will be deducted from your trading account as per norm.

As long as you have an earned 1 Rakuten Trade (RT) Point, you can convert it. 

It depends on your RT Point balance, if you have sufficient RT Points, the required RT points will be deducted from your account.

 

If you have insufficient RT Points, the remaining brokerage fee not covered by the RT points will be deducted from your account.

 

If there’re multiple successful buy and sell orders for the same counter on the same day, the brokerage rebate will apply (i) after the amalgamation of the contract, and (ii) at the end of the trading day.

Yes, you will earn 1 RT Point for RM1 brokerage.

Your RT Points will be reflected in your account before next trading day.

You can view your RT Points by logging on online and clicking RT Points on your dashboard.

Yes you can earn up to to 1,300 RT Points + brokerage rebate upon your first trade with us provided it is made within 30 business days of activating your account. TnC applies.

Eligible participant who successfully match their first trade during the campaign period and within 30 business days post account activation will be auto-enrolled in this promotion.